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Part – Time Permit Technician

  • Part Time
  • Anywhere
  • Posted 3 weeks ago


SALARY:                   $15.00 to $20.00 per hour / DOE

OPENING DATE:        July 12, 2022

CLOSING DATE:         August 12, 2022


The Permit Technician provides customer service to process permit applications, building inspections, contractor licenses, and certificates of occupancy. The Permit Technician helps maintain building safety databases and property files.


  • Processes building department and parking permit applications
  • Screens calls and refers questions to appropriate staff or department
  • Records permit information into permitting software database and maintains electronic and hard file property information
  • Processes payments and refund requests for department-related fees
  • Updates property files and notifies other departments of property address changes
  • Issues building permits for approved plans and certificates of occupancy for completed projects
  • Informs project applicants of city requirements, processes, and deadlines from time of initial contact to completion of the project
  • Serves as the first point of contact for customers to provide assistance with building and parking permit policies and procedures
  • Processes planning division permits to include temporary sign and use permits; receives applications and fees
  • Collaborates with the plans examiners to respond to permit inquiries and assesses appropriate project valuations and permit fee
  • Balances cash drawer daily and obtains required approvals
  • Provides coverage for division phone lines and front counter
  • Scans documents for storage in electronic database
  • Orders and maintains office supplies
  • Receives, sorts, and distributes internal and external mail
  • Respects the needs and objectives of applicants while working with them to make changes in project applications in order to comply with building plans, policies, codes and criteria
  • Rotates duties with other city clerical staff
  • Performs other duties as assigned


High School diploma or GED and two years of administrative experience or two years of experience in the building construction industry required; experience in a municipal building department preferred. International Code Council Permit Technician certification preferred; certification required within one year of employment.

  • Comprehensive knowledge of permitting policies and procedures
  • General knowledge of building, zoning, and parking codes
  • Ability to read, understand, and convey information to the general public concerning permitting procedures and policies
  • Advanced skill in building permit software (BS&A) and word processing programs
  • Basic mathematical skills to accurately count change and to calculate fees and tax rates
  • Ability to operate point of sale and credit card machines
  • Ability to deal with difficult citizens using effective confrontational and problem-solving skills
  • Ability to organize tasks and working environment in order to maximize efficiency with attention to customer service


  • Driving: Not applicable
  • Office equipment: Daily use of a copier, register, scanner, and printer
  • Computer equipment: Daily use of a personal computer, lap-top, Microsoft Word and Excel, and BSA permitting software
  • Other equipment: calculator
  • Language skills Reads documents, instructions, and manuals; writes notes and correspondence using proper spelling, grammar, and style; presents information and responds to questions individually and in small groups.
  • Mathematical skills: Performs basic mathematical calculations including percentage and ratios
  • Reasoning ability: Identifies and solves practical problems with a variety of variables
  • Physical activities: Sits for long periods of time; may walk, stand, bend, stoop, reach, climb, carry and lift for varying periods. Requires continuous and repetitive arm-hand- eye movement
  • Lifting: May lift and carry up to 25 pounds
  • Vision and hearing: Must have visual acuity to see and read paper and electronic documents; must be able to answer telephones, participate in conversation with others and respond to verbal inquiries
  • Exposure to environmental conditions: Not applicable


Note: This job description is not intended to be an exhaustive list of all responsibilities and qualifications. Employees are accountable for all duties associated with this position.


To apply for this job email your details to afidler@cityofnewbuffalo.org

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